Shipping policy

Shipping Policy – Hinexgen Store

At Hinexgen Store, we aim to deliver your orders quickly, safely, and efficiently.

Order Processing Time

  • Orders are processed within 1–3 business days.

  • Orders are not processed on weekends or holidays.

  • You will receive a confirmation email once your order is successfully placed.

Shipping Time

  • USA Orders: 5–10 business days

  • International Orders: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location and external factors.

Shipping Charges

  • We offer Free Shipping on most orders.

  • Any applicable shipping charges will be displayed at checkout.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can track your order anytime using the provided tracking link.

Delays

Shipping may be delayed due to:

  • High demand

  • Weather conditions

  • Customs clearance

  • Carrier issues

We appreciate your patience in such cases.

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Hinexgen Store is not responsible for lost or stolen packages confirmed to be delivered.
If you face such an issue, please contact the shipping carrier directly.

Customs & Duties

  • International orders may be subject to customs fees or import duties.

  • These charges are the responsibility of the customer.

Contact Us

If you have any questions about your shipment, feel free to contact us:

Email  sarthakchopra854@gmail.com
Response Time: 24–48 hours

Thank you for shopping with Hinexgen Store!